OCCUPATIONAL HEALTH, SAFETY AND SECURITY (HSS) PRACTCES AND EMPLOYEE PERFORMANCE IN SELLECTED HOTELS IN GULU CITY

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dc.contributor.authorBongomin, Simon Kinyera
dc.date.accessioned2026-10-27T11:41:39Z
dc.date.available2026-10-27T11:41:39Z
dc.date.issued2026-10-25
dc.description.abstractEmployee performance has been a perennial global problem, the reason why the human resource department is pivotal in the success of any organisation. This study aimed at establishing the relationship between occupational health, safety and security practices and employee performance in hotels in Gulu City. The specific objectives were about establishing the occupational health, safety and security practices in hotels in Gulu City; assessing the level of employee performance in the hotels; and establish the relationship the two variables. The study adopted the cross-sectional research design which incorporated both quantitative and qualitative research approaches. Out of the hotels that offer restaurant, accommodation, laundry services, four were sampled randomly and they included Acholi Inn Hotel, Boma Hotel Limited, Flight View Hotel and Hotel Kakanyero. The study population comprised of directors, managers, supervisors, front desk staff, accounts department staff, staff of customer care department, those of the laundry and sanitation department, housekeeping employees, and food and beverage staff. questionnaire, interview and document review methods were employed in collecting data. conducted both quantitative and qualitative data analysis. Both descriptive and inferential statistical analyses were conducted. This study explores the relationship between occupational health, safety, and security (HSS) practices and employee performance in the hotel industry in Gulu City, Uganda. In the dynamic and often demanding hospitality sector,ensuring employee well-being through effective HSS practices is increasingly recognized as a key determinant of organizational success. The research investigates how workplace safety policies, health initiatives, and security measures influence employee morale, productivity, and overall performance. Drawing on data collected from hotel employees and management across various hotel categories in Gulu City, the study reveals that comprehensive HSS practices contribute significantly to reduced workplace accidents, improved job satisfaction, and enhanced employee commitment. However, challenges such as limited resources, inadequate training, and inconsistent enforcement of safety standards were also identified as barriers to optimal HSS implementation. The findings underscore the need for hotel management and policymakers to prioritize structured and continuous investment in occupational health and safety systems to promote a safer work environment and boost employee output. Ultimately, the study contributes to the growing discourse on sustainable workforce management in Uganda’s emerging hospitality sector, emphasizing that a safe and secure working environment is not just a legal requirement but a strategic asset for improving employee performance. Conclusion and Recommendation: The study concludes that effective occupational health, safety, and security practices positively influence employee performance in hotels in Gulu City by improving staff well-being, job satisfaction, productivity, and commitment. It recommends that hotel management invest in regular staff training, adequate safety equipment, clear workplace safety policies, and consistent enforcement of health and security standards. Additionally, policymakers should strengthen monitoring and compliance mechanisms to ensure hotels maintain safe working environments. These measures will enhance employee performance, reduce workplace accidents, and promote sustainable growth in Gulu City’s hospitality industry.
dc.identifier.citationBongomin Simon Kinyera(2026) OCCUPATIONAL HEALTH, SAFETY AND SECURITY (HSS) PRACTCES AND EMPLOYEE PERFORMANCE
dc.identifier.urihttp://hdl.handle.net/20.500.14270/1044
dc.language.isoen_US
dc.publisherGulu University
dc.titleOCCUPATIONAL HEALTH, SAFETY AND SECURITY (HSS) PRACTCES AND EMPLOYEE PERFORMANCE IN SELLECTED HOTELS IN GULU CITY
dc.typeThesis

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